Foodin Privacy Policy

Applies for Foodin Merchant and Foodin consumer.

Effective Date: 01/10/2023

This Privacy Policy explains how Foodin ("we," "us," "our") collects, uses, shares, and protects information about you ("you," "your," or "user") when you use our mobile applications (the "Consumer App," the "Merchant App," collectively the "Apps"), websites, and related services (collectively, the "Services").

1. Information We Collect

• Information You Provide Directly
  • Account Creation: Name, email address, phone number, delivery addresses, and payment information (securely processed by payment gateways).
  • Profile Updates: Additional information you may add to your profile (e.g., dietary preferences, profile picture).
  • Orders: Order history, including merchant information, items ordered, and delivery details.
  • Communications: Information provided when you contact customer support or communicate with merchants.
• Information Collected Automatically
  • Location Data: Precise location (with your permission) or general location data for finding nearby restaurants and shops. This data may be accessed while the app is in use or in the background.
  • Device Information: Device model, operating system version, IP address, unique device identifiers, browser type.
  • Usage Data: How you interact with the Services (features used, time spent, search terms, content viewed).
• Information from Merchants (Merchant App)
  • Business Profile: Business name, address, phone number, operating hours, menu information, product listings.
  • Order Data: Customer information (name, delivery address, items ordered) required for order fulfillment.

2. How We Use Your Information

• Providing the Services
• Improving the Services
• Marketing and Promotions
• Safety and Security
• Legal and Compliance

3. How We Share Your Information

• Merchants
• Service Providers
• Business Transactions
• With Your Consent
• To Comply with Legal Requirements

4. Your Choices

• Accessing and Updating Information
• Location Data
• Communications
• Account Deletion

5. Security

We implement appropriate technical and organizational security measures to protect your information. However, no system is completely secure. We cannot guarantee absolute security.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect information from children under 13.

7. Changes to this Privacy Policy

We may update this policy from time to time. We will notify you of material changes by posting a notice on the Apps or by email.

8. Contact Us

If you have any questions regarding this policy, please contact us at ndoyephilipndula@gmail.com